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The Taxonomy Manager is the information backbone to an organization’s internal and external clients. All information generated and shared within an organization is classified within this module. The centralized Taxonomy Manager uses standard principles of classification to consolidate information into one place allowing knowledge to be searched and retrieved with efficiency and accuracy.
The Taxonomy Management feature contains basic and federated search capabilities along with repository synchronization. Microsoft Office integration allows users to search repositories without opening a web browser. The user interface supports the continuous building of knowledge within the repository. This is because it provides users with the means to contribute to the knowledge system by providing feedback on the information they receive. This feedback improves the learning experience, gives users a sense of ownership in the organization’s network, and both validates and verifies that the content has been used successfully. The Taxonomy Manager is, therefore, always up-to-date and contains the most accurate and meaningful information for both internal and external users of an organization’s services.
Features
- Information within the Taxonomy Manager is organized into categories and sub-categories.
- A robust search feature allows users to search for information using keywords and metadata.
- Access to information is controlled by different levels of security and permissions.
- Users of the system may contribute to the repository by through both web form submission requests and direct submission through the content management board.
- Knowledge Repository is integrated with a workflow module that controls the approval and review process. This governance mechanism for the repository helps maintain the integrity of information offered to members while reducing the amount of duplicated information.
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