The Extension Server solution reflects the extension mission of placing priority on the customers by providing tools that enable the compilation of relevant knowledge, the validation of these resources and ensuring their efficient and timely delivery to various parties of interest.

It produces immediate benefits to the extensions and extension customers by consolidating the management of the state-wide extension under one centralized system. These benefits are listed below:

Benefits to Extensions and Counties

• Better redirection of staff resources
• Better service to customers
• Attract new users
• Allows for 24/7/365 to information via the internet
• Eliminate costs incurred from duplicating resources
• Increased cooperation between extension agents and educators
• Enhanced ability to collaborate across counties/extensions on research, knowledge creation and content presentation
• Increased availability of expertise and resources
• Faster access to needed expertise
• Greater efficiency in use of available expertise and resources
• Centralized Availability of teaching and learning material from different counties to all customers
• Ability to offer online certification courses
• Flexibility to integrate web components that meet their needs without loss of identity
• Ability to tailor their websites to their local clientele

Benefits to Customers

• Better quality of information and resources
• Increased availability of expertise and resources
• Faster access to needed expertise
• Easier access to information about events, training sessions, etc.
• Cross-county customers can interact with directly with their peers to share experiences and improve cooperation
• Centralized Availability of teaching and learning material from different counties to all customers
• Customers can follow learning modules to undergo online training at their own pace
• Allows for 24/7/365 to information via the internet
• Reduced time spent searching for information through aggregation, personalization, search features, and self-service tools
• Increased knowledge and improved quality of life through access to a broader range of science-based content